1. General Information & Services

L.A.C. Fitness provides professional strength and conditioning coaching, personal training, and online consultation services. By making a booking or payment, you agree to be bound by these Terms and Conditions.

2. Service Definitions & Scope

1-to-1 Personal Training (£40 per hour)

Private coaching including movement preparation, technique-led lifting, tailored strength work, and session reviews.

Session Timings: All sessions are 60 minutes. Your session begins at the scheduled time; please arrive promptly to ensure we can complete the full planned programme.

2-to-1 Group Personal Training (£50 per hour)

Shared coaching for two participants with individualised programming.

Partner Terms:Both participants are jointly responsible for the session. If one partner cancels with less than 24 hours’ notice, the session proceeds for the attending participant and the other forfeits their fee. Should a training partnership end, the remaining client will move to the 1-to-1 pricing structure.

Online Consultations & Tailored Programming (£40 per hour)

Remote guidance and training plans.

Training Environment: For online services, the Client assumes responsibility for the safety, maintenance, and suitability of their own training environment and equipment.

3. Health, Medical & Informed Consent

  • Fitness to Participate: You must complete a Physical Activity Readiness Questionnaire (PAR-Q) before your first session and certify you are in good physical condition.
  • Disclosure: You must disclose all relevant medical conditions and injuries. The Trainer is not a medical professional and may require GP clearance before training continues.
  • Nature of Training: You acknowledge that training involves strenuous physical activity and voluntarily assume all risks of injury (e.g., strains, fractures, or cardiac incidents).

4. Payments & Session Expiry

  • Upfront Payment: All fees must be paid in full via bank transfer or contactless before training takes place.
  • 90-Day Policy: All training packages are valid for 90 days from the date of purchase. Any sessions not used within this timeframe will expire and are non-refundable.

5. Cancellations & Lateness

  • Client Notice:At least 24 hours’ notice is required to cancel or reschedule. Failure to do so results in the session being forfeited (charged in full).
  • Trainer Notice:If the Trainer cancels within 24 hours’ notice, you will receive the missed session plus one additional complimentary session.
  • Lateness:
    • Client:Arrivals 20 minutes late may be treated as a “no-show” and forfeited.
    • Trainer: If the Trainer is 10 minutes late, you are entitled to a complimentary extra session.

6. Conduct & Personal Safety (Zero Tolerance)

  • Professional Environment: Any form of abusive, threatening, or harassing behaviour (verbal, physical, or digital) will result in immediate termination of the session and the cancellation of all remaining sessions without a refund.
  • Legal Action: Where appropriate, violent or threatening behaviour will be reported to the police.
  • Substance Use: The Trainer reserves the right to refuse service if a client appears under the influence of alcohol or illegal drugs.

7. Refunds & Extensions

  • General Policy: Sessions and packages are non-refundable.
  • Medical Exception: If a documented medical condition (GP note required) permanently prevents training, a refund for unused sessions may be issued.
  • Extensions:Validity may be extended by 1–12 months for pregnancy, serious illness, or significant injury at the Trainer’s discretion.

8. Liability & Waivers

  • Limitation of Liability: To the fullest extent permitted by law, the Trainer is not liable for any injury, loss, or damage arising from participation.
  • Statutory Rights: Nothing in these terms excludes liability for death or personal injury caused by proven negligence or any other liability that cannot be excluded under English Law.

9. Data Protection & Privacy

  • GDPR: Data is handled in accordance with the Data Protection Act 2018. Personal and health data is used solely for coaching and safety and will not be shared without consent.
  • CCTV: Sessions at My Fit Pod, Kingston, are subject to 24/7 CCTV for safety and crime prevention. By attending, you consent to being recorded.

10. Governing Law & Changes

  • Governing Law: This agreement is governed by the laws of England and Wales.
  • Updates: These Terms may be updated periodically. Continued use of services constitutes acceptance of updated terms.

Contact: lacfitnessuk@gmail.com